How Advisors Can Increase Client Capacity with Technology

Technology tends to be a big, frightening word in the world of wealth management. For a long time, we’ve seen technology solely as an overhead cost rather than a long-term operational investment. At the end of the day, we want our businesses to grow. But with so many responsibilities and not enough hours in the day, it can be hard to find the bandwidth to take on more clients. The easiest, most efficient way for us to increase client capacity is by buckling up, facing our fears, and leveraging technology.

28% of Americans are ‘strong’ early adopters of technology, and 39% describe themselves as preferring to wait until they hear about others’ experiences before trying something new themselves. –

Technology is not here to replace us, but to help us better service our clients, ultimately increasing capacity, retention rate, and even word-of-mouth referrals. Early adopters are already reaping the financial and time-related benefits of implementing technology into their practices, so it’s time the rest of us follow suit. Here’s what the senior-level advisors had to say about how technology has helped increase their client capacities:

When it comes down to it, the technology that you choose to use is ultimately there to help take the administrative weight off of your shoulders. Benjamin, the financial industry’s first digital assistant, was developed to act as an extra set of hands. From flawlessly onboarding new clients, to intelligently communicating with clients via chat or text message, Benjamin will help you take back control of your time, giving you the bandwidth to increase your client capacity.

Interested in seeing how Benjamin can increase your client base? Reach out to us here and we’ll get you started with a free demo.

increase client capacity